AMT Group offers its corporate customers, who have the information system as the key element of their business activity, the full package of engineering services for the network infrastructure.

The unique package of complementary services allows choosing of the set of services to meet the actual business needs.

AMT Group services serve as an effective instrument for achieving of competitive advantage at any stage of the network operation lifetime – planning, implementation, optimization and modernization.

Design and installation

Services of design and installation are aimed at reduction of commission of advanced technologies, customer’s network infrastructure development and implementation risks minimization.  

This implies full service, from the technical specifications improvement and up to design acceptance test.

Advanced project management methods utilized by AMT Group give the customer possibility to control all working stages  and  to provide project completion  within the time and budget limits.

General technical support

General technical support includes a set of subscriber services, aimed at network restoration time reduction in case of emergency, such as technical consultations, reservation system and advance replace of failed equipment, courier and field engineers. General technical support services ensure a fixed response time for customers’ requests.  The services are provided at the level of network facilities and allow choosing of the effective response time and support level.

Pro-active support

Pro-active support is a complex of strategic measures aimed at prevention network failures.

The service includes instrument monitoring of the customer’s network, pro-active technical  consultations and auditing.

Dedicated engineering staff provides a minimum restoration time of the customer’s network in case of failure due to its design and working knowledge.

Continuous monitoring and regular auditing enable identifying potential network dangers and essentially reduce the number of reactive requests. 

Outsourcing

IT outsourcing is the service that allows a partial (or whole) deliver of IT infrastructure management functions to the third party. The main goal of outsourcing delivery of secondary life support functions of the company to the external company with the purpose of increase of the main business tasks implementation efficiency.

AMT Group offers a service of monitoring and management within the framework of outsourcing support.

This service is intended for the customers who are interested in ensuring of IT infrastructure accessibility and continuity of operation, reduction of expenditures associated with its operation and release of engineering personnel.

Apart from general and pro-active supports, the outsourcing company provides full on-line monitoring and network infrastructure management. A customer has a right for partial (or full) share responsibility for IT infrastructure operation with AMT Group. 

Monitoring and management of active network hardware and services will involve integration of AMT Group’s resources, knowledge and experience to the process of management by the customer’s network, should guarantee from the part of AMT Group agreed quality level, accessibility and continuity of operation IT infrastructure. AMT Group will share with a customer responsibility for maximum efficiency of network infrastructure.  The service includes the whole complex of general and pro-active supports, provides continuous monitoring, management and execution of daily operations aimed for maintaining customer’s network operation. Service efficiency is based upon the latest scientific developments, definitely specified business processes and documents, formalized and agreed between the parties SLA and, without doubt, the unique experience collected by AMT Group’s experts.

One-time services

One-time services to be rendered in addition to subscriber services, allow AMT Group flexible respond to changes of customers’ requirements.  A set of one-time services includes hardware installation and configuring, auditing, modeling of technical solutions, single repairing works and services of certified engineers rendered on the basis of time rates.

Solution

AMT Group develops and implements its solutions in different industries. During any project implementation AMT Group is aimed at customer’s specific activities and his business requirements. In combination with prospect information technologies implemented by AMT Group, it will allow to develop solutions promoting growth and efficiency increase of public institutions and commercial entities.

AMT Group is striving to create atmosphere of mutual confidence and partnership with its customers. During more than 13 years of work AMT Group has implemented over 1000 projects for leading Russian telecom companies, O&G, finance, transport companies and public institutions.